At BbqsAndMoreStore.com we want you to be completely satisfied with your items. We will allow you to return your item(s) in original re-saleable condition, in the original unopened packing for a refund within 30 days of the original purchase date. You will receive a full refund (less actual shipping costs we incurred). Please contact us toll free at 1-855-474-5586 FREE for a return authorization number prior to the return. Any items returned without prior authorization may be refused and returned to the purchaser at their expense.