ShippingShipping charges are an additional charge except where otherwise stated at the time of the sale. All shipping charges are non-refundable. Orders for large items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies. Free shipping only applies to orders shipped in the Continental U.S. Most orders received before 3:00 PM PST will ship the same day, provided the order is in stock. Orders are not processed or shipped on Saturday, Sunday, or Holidays. We cannot guarantee shipping times.
Please inspect your shipment before signing for it. Ensure the pallet/piece count on the delivery receipt matches the number of pallets/pieces you receive. If you encounter a discrepancy in your order, you must contact BbqsAndMoreStore.com at 1-855-474-5586 FREE within 24 hours from receipt of the shipment. Failure to do so will hold BbqsAndMoreStore.com harmless of any claims.
If shipping damage occurs, it must be noted on the freight bill or delivery receipt. If excessive damage has occurred, the shipment should be refused upon original delivery attempt. Contact BbqsAndMoreStore.com at 1-855-474-5586 FREE within 24 hours of receipt of the shipment.